First Level of Management often known as supervisory or operative level administer and direct the operative employees aligning to the goals and objectives set out by the managers above.
This First Level of Management is key to communicating the operation’s successes or misses of their department to the management levels above. They are arbitrators as they focus on solving any conflict between workers, all whilst ensuring the training, supervision of their employees is attended to.
The most common first level management level roles are line managers, team leaders, foreman, head nurse, and superintendents.
Some of the main functions of First Level Management are:
- allocate tasks and responsibilities to the operative employees and communicate the goals and objectives from Top Management
- ensure quality and be responsible for the production quantity, while guiding workers on day to day activities
- provide relevant reporting to Middle Level Management